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Soluções de Retail Technology: Innovation and Efficiency

We implement the right solutions to turn your challenges into opportunities, unifying operations, reducing costs, and accelerating your revenue and competitive advantages.

Count on Ninecon as your partner to maximize your competitive advantages in the market

Stop simply reacting to market changes. The retail industry is facing an environment of intense pressure: inflation, high interest rates, fierce competition, and increasingly demanding consumers. These challenges do not need to limit your growth. In fact, they are the starting point for your transformation.

At Ninecon, we see every obstacle as a strategic opportunity. We do not just deliver technology, we design the strategy, implement the solutions, and ensure the evolution your business needs to thrive. We are ready to transform your operations, reduce costs, and accelerate your revenue in the new retail landscape.

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We Understand Your Challenges

Profit Margins Under Pressure

Inflation and rising production and distribution costs, combined with high interest rates, put pressure on your margins, demanding efficient cost reduction and business financing strategies.

Disconnected Omnichannel Experience

Investing in technology is essential. The difficulty of unifying online and in-store operations while delivering a personalized and seamless experience is a real barrier to customer loyalty.

Accelerating Competition

With the e-commerce boom and the arrival of new players, standing out through products, exclusive services, and competitive pricing has become a constant effort.

Tax Complexity and Bureaucracy

Managing invoices, tax calculations, and fiscal obligations consumes time and increases compliance risks, taking focus away from strategy and store expansion.

Operational Inefficiency in the Back Office

Manual routines across finance, purchasing, supply chain, and reconciliations generate rework and high costs, limiting the ability to focus on customer experience and innovation.

Smart retail is retail that understands customer needs before they even ask.

Leverage statistical data to gain a holistic and strategic view of your business. Your sales should always stay one step ahead, using insights to optimize inventory, replenishment, and create tailored customer experiences.

Benefits of Ninecon for Retail

Revenue Growth Through Personalization

We implement Data Architectures + AI/ML for segmentation, next-best-offer strategies, and campaigns that truly engage, transforming the customer experience into recurring sales.

Optimized Efficiency

We leverage RPA/Automation and FinOps/Multicloud to streamline back-office routines, reconciliations, and infrastructure, ensuring you reduce costs without compromising quality.

Unified Omnichannel Operations

Through Cloud ERP and Channel Integration (APIs), we standardize your back office operations across purchasing, finance, tax, and supply chain, ensuring your business supports BOPIS, click-and-collect, and a seamless customer experience.

Financial and Performance Insights That Drive the Best Growth Strategies for Your Company

EPM (Enterprise Performance Management) solutions allow you to manage budgeting, P&L by channel/store, and pricing or promotion simulations with agility, helping you anticipate trends and maximize profitability.

Tax Automation and Compliance

Through partnerships with Tax Solutions providers, we bring automation to your NF-e intake, invoice capture, tax calculations, and registrations in compliance with current regulations. Gain strategic indicators and insights to build the best tax strategy for your company.

Logo Lojas Renner

Lojas Renner accelerates financial performance with Oracle EPM Cloud implemented by Ninecon

R$ 14.43 billion in revenue
+650 stores
Lojas Renner Case

Lojas Renner, the largest fashion retailer in Brazil, modernized its financial management with Oracle EPM Cloud in a project successfully led by Ninecon, an Oracle partner since 2005. The migration from the Oracle Hyperion environment to the cloud delivered significant gains in efficiency, agility, and reliability, increasing service availability to 99.9% while optimizing budgeting and financial consolidation processes.

With deep expertise in the retail sector and a strong partnership with Renner, Ninecon ensured a fast, secure transition with no impact on daily operations. The project was recognized at the Oracle Cloud World 2024 as a global success case, highlighting the advances achieved in financial governance, strategic decision-making, and team productivity.

Logo Leroy Merlin

Leroy Merlin elevates accounting governance with the evolution of EPM Cloud in partnership with Ninecon

R$ 9.5 billion in revenue
+54 stores
Leroy Merlin Case

Leroy Merlin Brazil, a leader in home improvement solutions, took another strategic step in its digital transformation journey with the go-live of the Oracle EPM Cloud evolution project, led by Ninecon, its long-standing partner. This delivery marks the first phase of an initiative focused on strengthening accounting governance, process standardization, and data intelligence, reinforcing a partnership of more than 10 years between the companies.

Focused on compliance with IFRS standards and improving operational efficiency, Ninecon carried out a complete restructuring of the “Management” environment, enhancing controls, integrating systems, and empowering teams. The new model is already delivering significant gains in performance, accuracy, and agility, preparing Leroy Merlin for the next stages of its technology and accounting evolution journey.

Unlock the benefits of digital transformation for your retail business

Every segment within retail has its own challenges and solutions

We deliver innovative solutions for every retail segment, ensuring efficiency, competitive advantages, and growth. Explore some of the industries we serve below:

Become a Market Leader

The rise of marketplaces and D2C (direct-to-consumer) brands has intensified the battle for attention and pricing. The challenge is standing out by delivering a flawless and highly personalized shopping experience across every channel, from e-commerce to physical stores.

We implement Data Architectures + AI/ML for advanced segmentation and next-best-offer strategies. We unify the shopping experience through channel integration (APIs), ensuring customers find the right product, in the right place, with speed and consistency.

Use Valuable Insights for Seasonality and Demand Forecasting

Fashion cycles are short and driven by seasonal collections. Managing the risk of oversupply and out-of-stock situations is a constant challenge, requiring accurate demand forecasting to optimize markdowns and maximize profit margins.

Using EPM (Planning and Performance) solutions, we empower your team to run pricing, promotion, and P&L simulations by store/channel with agility. In addition, our ERP Cloud solutions standardize supply chain and back-office operations, ensuring both physical and digital inventory remain fully accurate.

Margin and Supply Chain Challenges

With inflation driving up final prices and competition becoming more intense, profitability depends directly on operational efficiency. The challenge is optimizing every process, from purchasing to shelf placement, to reduce costs without impacting quality or freshness.

We use RPA/Automation to optimize back-office routines such as reconciliations and registrations, along with FinOps/Multicloud strategies to reduce the Total Cost of Ownership (TCO) of your infrastructure. We implement ERP Cloud solutions to standardize purchasing and supply chain processes while ensuring tax accuracy.

Strategic Visibility for Demand Forecasting and Inventory Replenishment

Managing thousands of SKUs with varying expiration dates requires precision. Imbalances between physical and registered inventory create losses through expired products or stock shortages. Accurate forecasting is essential to prevent stockouts and optimize promotions.

EPM (Planning and Performance) solutions enable more precise demand forecasting and agile pricing/promotion simulations. Data Architectures + AI help optimize inventory and identify purchasing patterns, ensuring the right products are always available.

Regulatory and Tax Complexity

The industry is highly regulated, requiring strict tax and health compliance controls. Maintaining compliance across taxes, invoices, and legal obligations, especially with large product volumes and multiple tax regimes, is an ongoing and high-risk challenge.

We implement integrated Tax Solutions connected to your ERPs (Oracle, SAP, etc.) to ensure accurate tax calculations, invoice issuance, and compliance reporting, reducing the risk of fines and rework.

Efficient Inventory Management

Inventory control goes beyond product availability. It involves managing high-turnover products, expiration dates, and regulated items. Lack of accuracy leads to losses through expired inventory or stock shortages, directly impacting both revenue and customer trust.

ERP Cloud standardizes and automates supply chain, purchasing, and registration processes, ensuring inventory accuracy. EPM solutions support demand forecasting to optimize purchasing and reduce losses from near-expiration products.

Logistics Strategy and Efficient Inventory Management

Handling high-volume products, elevated storage costs, and multiple suppliers requires flawless logistics and inventory control that minimizes losses while ensuring the availability of essential items such as cement and steel exactly when needed for construction projects.

We implement Oracle ERP Cloud and integrations to standardize supply chain and purchasing processes. This improves inventory accuracy and optimizes back-office management, providing complete visibility into the flow of heavy and high-value goods.

Tax Compliance and Automation

Tax complexity, especially for products subject to substitution tax rules and invoices from multiple suppliers, creates high fiscal risk and rework. Automated and accurate invoice intake processes are essential to ensure compliance.

We integrate partner Tax Solutions into your ERPs, reducing risk and rework in tax calculations and compliance obligations. Automated NF-e intake and standardized registrations (PDCI) accelerate validation processes and ensure tax accuracy at scale.

Channel Integration and a Unified Customer View

E-commerce must integrate seamlessly with physical stores, marketplaces, and mobile apps. The biggest challenge is unifying browsing, cart, inventory, and customer service data to create a complete 360º customer view and eliminate friction throughout the buying journey.

We implement Channel Integration solutions (APIs and middleware) to unify the customer experience. We use Data Architectures + AI/ML to transform customer insights into personalized offers and loyalty campaigns that maximize revenue.

Optimization of Acquisition and Logistics Costs

With fierce competition, keeping Customer Acquisition Cost (CAC) under control and ensuring efficient last-mile logistics are essential for protecting margins. Technology infrastructure and back-office operations must remain lean and automated.

We apply RPA/Automation to back-office routines such as reconciliations and registrations, along with AIOps to monitor operations. Through FinOps and Multicloud strategies, we optimize infrastructure TCO, ensuring your technology costs support large-scale sales operations.

24/7 Operations and Fast Replenishment

The fast-paced and always-on nature of convenience stores demands an ultra-agile supply chain. The challenge is ensuring rapid and accurate replenishment of high-turnover products such as perishables, snacks, and beverages across multiple locations to prevent stockouts and losses.

We implement ERP Cloud to standardize and optimize purchasing, inventory, and supply chain management. We use EPM for fast analytics and demand forecasting by location, ensuring replenishment decisions are agile and data-driven.

Focus on the Best Customer Experience

Convenience store customers expect maximum speed. The challenge is delivering a frictionless shopping experience from product selection to checkout, with digital payment adoption and technologies that reduce wait times.

We use Channel Integration (APIs) to unify the customer experience and support new digital payment methods and in-store mobility solutions. We apply AI/ML to personalize point-of-sale offers, increasing average ticket value in a fast and seamless way.

Ninecon Case Studies: technology applied to retail

Major brands in Fashion and Apparel, Supermarkets, Consumer Electronics, and other segments trust Ninecon to deliver more than just technology.

Frequently Asked Questions

Do you have questions about how technology can drive your retail business forward?

We are not just software implementers. Our approach is strategic and end-to-end. First, we design the ideal strategy for your business, whether it is fashion retail, supermarkets, convenience stores, or other segments. Then, we implement the solution, including ERP, AI, and CX. Most importantly, we ensure continuous evolution so technology consistently delivers the business results you expect.

We make sure omnichannel goes far beyond e-commerce. We integrate ERP Cloud and back-office operations, including inventory, finance, and tax management, with sales channels such as physical stores, apps, and e-commerce platforms using APIs and middleware. This allows you to implement services like BOPIS (Buy Online, Pick Up In Store) and Click-and-Collect with complete inventory accuracy and a unified customer experience.

Yes. We provide integrated Tax Solutions connected to your ERPs, including Oracle, SAP, and others. This automates NF-e intake and registration standardization (PDCI), ensuring your invoices, tax calculations, and fiscal obligations remain fully compliant while minimizing risks and accelerating large-scale processes.

Absolutely. We specialize in Channel Integration using APIs, middleware, and HIP solutions. We unify legacy systems, e-commerce platforms, and cloud solutions such as Oracle so all your data and processes work together seamlessly. This is essential for achieving a unified customer view and a fully connected operation.

Why choose Ninecon for your retail solutions

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