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Retail Technology Solutions: Innovation and Efficiency

We implement the right solutions to turn your challenges into opportunities, streamlining operations, reducing costs, and boosting your revenue and competitive advantages.

Count on Ninecon as your partner to help you leverage your competitive advantages in the market

No more simply reacting to market changes. The retail sector is facing intense pressure: inflation, high interest rates, fierce competition, and increasingly demanding consumers. These challenges don’t have to limit your growth; in fact, they are the starting point for your transformation.

At Ninecon, we view every obstacle as a strategic opportunity. We don’t just deliver technology— we design the strategy, implement the solutions, and ensure the growth your business needs to thrive. We’re ready to transform your operations, reduce costs, and accelerate your revenue in the new retail landscape.

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We understand your challenges

Profit Margins Under Pressure

Inflation and rising production and distribution costs, combined with high interest rates, are putting pressure on your margins, requiring effective cost-cutting and business financing strategies.

Disconnected Omnichannel Experience

Investing in technology is crucial. The challenge of integrating online and in-store experiences to offer a personalized and seamless experience is a real obstacle to building customer loyalty.

Accelerated Competition

With the boom in e-commerce and the entry of new players, standing out through unique products and services and competitive pricing has become an ongoing challenge.

Tax Complexity and Bureaucracy

Dealing with tax assessments, calculations, and obligations is time-consuming and increases compliance risks, diverting attention away from strategy and store expansion.

Operational Inefficiency in the Back Office

Manual processes in finance, procurement, supply chain, and reconciliation lead to rework and high costs, limiting the ability to focus on the customer experience and innovation.

Smart retail is retail that understands what the customer wants before they even ask.

Leverage statistical data to gain a holistic and strategic perspective. Keep your sales ahead of the curve by using insights to optimize inventory, streamline restocking, and create tailored experiences.

Benefits of Ninecon for Retail

Revenue Growth Through Personalization

We implement data architectures and AI/ML for segmentation, next-best-offer recommendations, and campaigns that truly engage customers, turning the customer experience into recurring sales.

Optimized Efficiency

We use RPA/automation and FinOps/multicloud to optimize back-office processes, reconciliations, and infrastructure, ensuring that you reduce costs without compromising quality.

Unified Omnichannel Operations

Through Cloud ERP and channel integration (APIs), we standardize your back-office operations (purchasing, finance, tax, and supply chain), ensuring that your operations support BOPIS, click-and-collect, and a seamless customer experience.

Financial and Performance Data as Drivers of the Best Growth Strategies for Your Company

EPM (Enterprise Performance Management) solutions enable you to quickly create budgets, P&L statements by channel or store, and price/promotion simulations, allowing you to anticipate trends and optimize profits.

Automation and Tax Compliance

Through our partnership with Soluções Fiscais, we automate your NF-e processing, invoice capture, tax calculations, and record-keeping in accordance with current laws. Gain access to key metrics and strategic insights to develop the best tax strategy for your company.

Renner Stores Logo

Renner Stores Boosts Financial Performance with Oracle EPM Cloud Implemented by Ninecon

+ R$ 14.43 billion in revenue
+650 stores
Renner Stores Case

Lojas Renner S.A., Brazil’s largest fashion retailer, has modernized its financial management with Oracle EPM Cloud—in a project executed with excellence by Ninecon, an Oracle partner since 2005. The migration from the Oracle Hyperion environment to the cloud has yielded significant gains in efficiency, agility, and reliability, increasing service availability to 99.9% and optimizing budget planning and financial consolidation processes.

With in-depth knowledge of the retail sector and a strong partnership with Renner, Ninecon ensured a smooth, secure transition that had no impact on daily operations. The project was recognized at Oracle Cloud World 2024 as a global success story, highlighting the progress made in financial governance, strategic decision-making, and team productivity.

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Leroy Merlin Enhances Accounting Governance with the Rollout of EPM Cloud in Partnership with Ninecon

+ R$ 9.5 billion in revenue
+54 stores
The Leroy Merlin Case

Leroy Merlin Brazil, a leader in home improvement solutions, has taken another strategic step in its digital transformation with the go-live of the upgraded Oracle EPM Cloud, led by Ninecon, its long-standing partner. This deployment marks the first phase of a journey aimed at strengthening accounting governance, standardizing processes, and enhancing data intelligence, further solidifying a partnership between the two companies that spans more than 10 years.

With a focus on compliance with IFRS standards and improving operational efficiency, Ninecon carried out a complete restructuring of the “Management” environment, enhancing controls, integrating systems, and training teams. The new model is already delivering significant gains in performance, accuracy, and agility, preparing Leroy Merlin for the next stages of its journey toward technological and accounting evolution.

Benefit from the digital transformation of your retail business

Every segment within the retail industry has its own challenges and solutions

We offer innovative solutions for every retail sector, ensuring efficiency, competitive advantages, and growth. Below are some of the sectors we serve:

Be a Market Leader

The proliferation of marketplaces and D2C (direct-to-consumer) brands has intensified competition for attention and on price. The challenge is to stand out by offering a seamless and highly personalized shopping experience across all channels, from e-commerce to brick-and-mortar stores.

We implement data architectures and AI/ML for advanced segmentation and next-best-offer recommendations. We unify the shopping experience through channel integration (APIs), ensuring that customers find the right product in the right place, quickly and consistently.

Use Relevant Information for Seasonality and Demand Forecasting

The fashion cycle is short and marked by seasonal collections. Managing the risk of oversupply and stockouts is a constant challenge, requiring accurate demand forecasting to optimize markdowns and maximize profit margins.

Using EPM (Enterprise Performance Management) solutions, we empower your team to quickly run price/promotion and P&L simulations by store or channel. In addition, our Cloud ERP solutions standardize supply chain and back-office operations, ensuring that both physical and digital inventory levels are always accurate.

The Margin and Supply Chain Challenge

With inflation putting pressure on final prices and intense competition, profitability depends directly on operational efficiency. The challenge is to optimize every process—from procurement to the shelf—to reduce costs without compromising quality or freshness.

We use RPA/automation to optimize back-office routines (reconciliations, data entry) and FinOps/multicloud to reduce the total cost of ownership (TCO) of the infrastructure. We have implemented cloud ERP to standardize procurement and supply chain processes and ensure tax compliance.

A Strategic Approach to Demand Forecasting and Inventory Replenishment

Managing thousands of SKUs with different expiration dates requires precision. Discrepancies between actual inventory and recorded inventory lead to losses (due to expired or out-of-stock products). Accurate forecasting is crucial for preventing stockouts and optimizing promotions.

EPM (Enterprise Performance Management) solutions enable more accurate demand forecasting and agile price/promotion simulations. Data architectures combined with AI help optimize inventory and identify purchasing patterns, ensuring that the right product is available.

Regulatory and Tax Complexity

The industry is highly regulated, requiring strict fiscal and health oversight. Maintaining compliance with tax laws, invoices, and obligations—especially given the large volume of items and varying tax regimes—is a constant and high-risk challenge.

We implement Tax Solutions, integrated with your ERPs (Oracle, SAP, etc.), to ensure accurate tax calculation, invoice issuance, and compliance reporting, thereby reducing the risk of fines and rework.

Efficient Inventory Management

Inventory control goes beyond simply ensuring availability; it involves managing high-turnover items, perishable goods (expiration dates), and the need for regulated products. A lack of precision leads to losses due to expiration or stockouts, impacting both health and revenue.

Cloud ERP standardizes and automates supply chain, procurement, and inventory management processes, ensuring inventory accuracy. EPM solutions help forecast demand to optimize procurement and reduce losses from items nearing their expiration date.

Logistics Strategy and Efficient Inventory Management

Handling high-volume products with high storage costs and multiple suppliers requires flawless logistics and inventory control that minimizes losses and ensures the availability of essential items, such as cement and steel, at the right time for the construction site.

We implemented Oracle ERP Cloud and integrations to standardize supply and procurement processes. This improves inventory accuracy and optimizes back-office management, ensuring full visibility into the flow of heavy, high-value-added goods.

Compliance and Tax Automation

Tax complexity, particularly regarding transactions involving tax substitution and invoices from different suppliers, creates significant tax risk and leads to rework. It is essential to have an automated and accurate invoice processing system to ensure compliance.

We integrate our partners’ tax solution with your ERP systems, reducing risk and rework related to tax calculations and compliance. Automated NF-e import and standardized data records (PDCI) speed up verification and ensure tax accuracy at scale.

Channel Integration and a Single View of the Customer

E-commerce needs to integrate seamlessly with physical stores (omnichannel), marketplaces, and apps. The biggest challenge is consolidating data on browsing, shopping carts, inventory, and customer service to gain a 360-degree view of the customer and avoid friction in the customer journey.

We implement channel integration (APIs, bus systems) to unify the customer experience. We use data architectures and AI/ML to transform the unified view of the customer into personalized offers and loyalty campaigns that maximize revenue.

Optimization of Procurement and Logistics Costs

With fierce competition, keeping the Customer Acquisition Cost (CAC) under control and ensuring efficient logistics (last mile) are vital for profitability. The technology infrastructure and back-office processes must be lean and automated.

We use RPA/automation for back-office tasks (reconciliations, data entry) and AIOps to monitor operations. With FinOps and multicloud, we optimize infrastructure TCO, ensuring that your technology costs support large-scale sales.

24/7 Operations and Fast Restocking

The fast-paced, 24/7 nature of the business requires an ultra-agile supply chain. The challenge is to ensure the rapid and accurate restocking of high-turnover products (perishables, snacks, beverages) at multiple points of sale to prevent stockouts and losses.

We implemented Cloud ERP to standardize and optimize procurement, inventory, and supply chain management. We use EPM for rapid analysis and demand forecasting by point of sale, ensuring that restocking decisions are made quickly and based on data.

Focus on the Best User Experience

Convenience store customers are looking for maximum speed. The challenge is to provide a seamless shopping experience, from selection to payment, by adopting digital payment methods and technologies that reduce wait times.

We use channel integration (APIs) to unify the customer experience and support new forms of digital payment and in-store mobility solutions. We apply AI/ML to personalize offers at the point of sale, discreetly and quickly increasing the average ticket size.

Ninecon Case Study: Technology in Retail

Leading brands in fashion and apparel, supermarkets, electronics, and other sectors rely on Ninecon to go beyond technology.

Frequently Asked Questions

Do you have questions about how technology can boost your retail business?

We’re not just software implementers. Our approach is strategic and comprehensive. First, we design the ideal strategy for your business (fashion retail, supermarkets, convenience stores, etc.). Then, we implement the solution (ERP, AI, CX) and, crucially, ensure continuous improvement, making sure the technology delivers the expected business results.

We ensure that our omnichannel approach goes beyond e-commerce. We integrate Cloud ERP and back-office systems (inventory, finance, tax) with sales channels (physical stores, apps, e-commerce) using APIs and data buses. This allows you to implement services such as BOPIS (Buy Online, Pick Up In Store) and Click-and-Collect with complete inventory accuracy and a unified customer experience.

Yes. We offer tax solutions from partners that integrate with your ERP systems (Oracle, SAP, etc.). This automates the entry of electronic invoices (NF-e) and the standardization of taxpayer records (PDCI), ensuring that your invoices, tax calculations, and tax obligations are always fully compliant, minimizing risks and streamlining processes on a large scale.

Absolutely. We specialize in channel integration (APIs, bus systems, HIP). We integrate legacy systems, e-commerce platforms, and cloud solutions (such as Oracle) so that all your data and processes work together seamlessly. This is essential for achieving a unified view of the customer and a cohesive operation.

Why choose Ninecon for your retail solutions

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